You’ve got this.
Level Up! Our managers don’t just manage, they lead teams to thrive in a busy hospitality environment. Our training empowers our managers to become leaders and take ownership of their venues and inspire their teams to deliver a great customer experience.
Management Acceleration Program
Our Management Acceleration Programme allows you to build the skills you’ll need to have a rewarding career in hospitality, from business and operations to marketing, managing and building teams.
Leadership Programme
We are going places and we want you right there with us. The next step up from our Manager Acceleration Programme, our Leadership training has been designed to empower the next generation of hospitality managers and leaders to progress with their careers.
Reception & Hosting
The first point of contact and the first service promise shows you how important first impressions mean to us. This training teaches you to maximise the diary, profile customers to tailor their experience and make that all important warm and friendly welcome.
Care for your Team
Our people make us, so this training course has been designed to ensure that our team leaders and management have the requisite soft skills needed to inspire and motivate those in their care, with a focus on wellbeing.
Meet the Makers
Nothing beats meeting the people that make the products we serve, so we take the time to get out there and discover more about their craft. This means we can tell authentic stories back in our venues.
Advanced Systems
From stock control to restaurant booking, this will enable you to get the most out of our operating systems, allowing you access to the information you need to run a successful business.
Management Apprenticeship
This course supports you in your journey into management by giving you key supervisory skills and enhancing your confidence to make you a great manager of people.
First Aid
In a fast-paced hospitality environment, accidents can happen. Our First Aid training will give you the skills to respond correctly and calmly in all situations.
Mental Health First Aid
Mental Health awareness is an important part of life today. This course gives you an in-depth understanding of mental health and the factors that can affect wellbeing.
Scholarships
Working closely with HIT Scholarship, we encourage all our employees to take their career to the next level of hospitality and support their learning by applying for award-winning scholarships from HIT.
Industry Events
Hospitality is a trend-based business, and we stay ahead of the curve. By attending cutting-edge events, you‘ll be to bang up to date with everything that’s going on in our creative industry.
Educational Tours
Nothing beats meeting the makers, so we take the time to get out there and discover more about their products. This means we can tell authentic stories back in our venues.
WSET 1
A hands-on introduction to the world of wine. You’ll explore the main types and styles of wine through sight, smell, and taste, while also gaining the basic skills to describe wines accurately and make food and wine pairings.
WSET 2
Develop more of a nose for wine. You’ll gain knowledge of the principal and regionally important grape varieties of the world, the regions in which they are grown, and the styles of wine they produce.